Nexbridge provides high volume telecoms services to call centres and other communications providers. The company’s Board of Directors has amassed more than 60 years of experience in the ICT sector.
With hardware hosted in multiple UK data centres, Nexbridge offers interconnection to several Tier 1 carriers including BT IPX. We host our own number ranges along with those of our clients, providing a softswitch partition service as part of our Teleswitch solution.
Nexbridge offers TPS Compliance services which guarantee that any phone calls your call centre is making will not reach a customer registered with the TPS or CTPS. TPS Compliant is updated daily to ensure you are 100% compliant and avoid hefty ICO fines. TPS Compliant works in real time and is fully automated.
“Nexbridge has consistently offered excellent quality of service and highly competitive wholesale rates.”
Our Number Validation service provides real time validation for large users of data for outbound calling to the UK residential market. Our service offers a real time live network check, rather than simply matching against a database, which may or may not be accurate and up to date.
Nexbridge also operates the popular WHYPAY? voice conferencing service which offers genuinely free conference calls to UK businesses. By providing access via an 03 number, WHYPAY? ensures that calls made to its conference rooms are included in free bundled minutes (even from mobile phones). This makes it highly attractive when compared to other providers, typically operating on special and premium rate numbers such as 0844 and 0871.
Nexbridge is a member of the Federation of Communication Services. The FCS is a not-for-profit industry association for companies that deliver professional voice and data communications solutions to business and public sector customers in the UK.
Nexbridge has been a member of Comms Council UK (previously ITSPA) since April 2012. ITSPA was established in 2004 to act as a representative voice of the Internet Telephony industry to UK Government bodies as well as to the European Commission and other European institutions. Comms Council UK encourages Internet Telephony innovation and development through the promotion of self-regulation and competition.
Nexbridge customers are provided with fully detailed and customisable reports, on either a daily, weekly or monthly basis. Accurate and timely information relating to all calls transiting our network is critical for your business. From these reports you can monitor and analyse your flow of call traffic and estimate your daily, weekly and monthly expenditure.
At Nexbridge we value the relationship with our customers very highly. Each customer is assigned their own dedicated account manager, who will take the time to understand your business and its needs. Your account manager will remain your primary point of contact throughout the relationship and will be on hand to assist with any account enquiries, or answer any questions you may have.
24/7 access is provided to call management tools via Nexbridge’s My Nexbridge interface. From CDR analysis, to balance updates, My Nexbridge has everything you need, to enable you to manage your account online.
Data residing with us conforms to the highest levels of encryption and auditing, with real time offsite backup. 24/7 monitoring, Data Protection Registration and Level 4 PCI Compliance gives you additional assurance that your information is in safe hands.