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How You Can Protect Yourself from Receiving Nuisance Calls

/ Laws and Regulations, News and Updates

Nuisance calls can cause a great deal of disruption in people’s lives, particularly for those who are receiving unsolicited phone calls on a daily basis. Having your mobile unexpectedly vibrate during a meeting is bad enough, but it is the least of some people’s worries. Elderly people are often woken and panicked by unexpected calls from unfamiliar numbers. People waiting for important medical news about families can be caused severe distress. But even if you consider nuisance calls a slight annoyance you have to deal with every now and then, there are steps which you can take to reduce your likelihood of receiving them.
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Nuisance Calls – Action Required From All Angles

/ For Call Centres, Laws and Regulations, TPS Compliant

Nuisance calls have become a real talking point in the media recently. The issue has now earned ‘plague level’ status, with around 100,000 individual complaints made to the ICO last year. But cleaning up the industry will require the right actions from all parties, whether they be call centres, recipients of the calls, network operators, or the regulator. To clear things up we’ve suggested what we think is required from each angle in order to put an end to nuisance calls for good, and change the communications industry for the better...
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A Guide to Hosting Ofcom-allocated Number Ranges for UK Communication Providers.

/ For Call Centres, Interconnect

All telephone numbers within the UK are allocated and managed by the communications regulator, Ofcom. Ofcom has stipulated that providers of a PECN (Public Electronic Communications Network) or PECS (Public Electronic Communications Service) can be allocated telephone numbers, and both of these terms are clearly defined in Section 32 of the Communications Act 2003.
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