The Telephone Preference Service, or TPS, is an 'opt-out' register which prevents individuals from receiving unsolicited marketing calls. It's a free and extremely useful service used by a huge number of people - an estimated 17 million - to avoid these inconvenient calls, even being put to use by companies. This is thanks to the fact that the Corporate Telephone Preference Service (CTPS) was set up in June 2004, giving corporate businesses and organisations the chance to opt-out of being on the receiving end of unsolicited market calls. Also the legal definition of 'individual' includes SoleTraders and Partnerships (excluding Scotland), and so these have had the opportunity to register onto the TPS since May 1999. That is when the Telecommunications (Data Protection and Privacy) Regulations1999 came into action, allowing people to register to the list. The British direct marketing industry administers the list on behalf of Ofcom. Read more
For many individuals, the inconvenience and nuisance caused by unsolicited telephone calls forces them into a situation where they feel it is necessary to investigate measures that will enable them to prevent calls of this nature being made to them. The only real option an individual has of taking action in order to stop unsolicited calls being made through to them is to register with the Telephone Preference Service (TPS). Read more
The Telephone Preference Service (TPS) is a free service that allows individuals to officially register their wish not to receive unsolicited sales and marketing calls. It is also possible for corporate entities to register their wish not to receive unsolicited sales and marketing calls by registering with the Corporate Telephone Preference Service. Once registered to either of these services, it is a legal requirement for contact centres not to contact anybody registered with the TPS or CTPS. Read more
TPS is an abbreviation for the Telephone Preference Service, which is a free service that gives individuals the opportunity to register their wish not to receive unsolicited sales and marketing calls. It is unlawful under the Privacy and Electronic Communications (EC Directive) Regulations (PECR), for companies to make direct marketing calls to individuals that have registered with the Telephone Preference Service. These regulations are enforced by the Information Commissioner, who has the power impose sanctions on a contact centre for serious breaches of PECR. Read more
