Some people might hear words like ‘telecommunications’, ‘SMS marketing’, and ’short code’ and feel baffled or bored. ‘This is the world of techies and entrepreneurs!’ they may protest. But they’d be wrong. Read More
We all know how irritating, inconvenient, and infuriating receiving unsolicited telemarketing calls can be. You’re trying to go about your daily life, walking your dog, having a shower, making dinner, when suddenly your phone starts unexpectedly ringing. Dropping whatever you’re doing to find out who could need you so out of the blue, you scramble to answer it only to hear a complete stranger down the line, often reciting personal facts about you, an addition which makes the entire experience all the more disconcerting and uncomfortable. Read More
For-profit corporations exist, unsurprisingly, to generate profit. But these organisations do have some ethical responsibilities too, which different companies view with varying degrees of importance. Read More
In the wake of the WannaCry cyberattacks, being vigilant and careful with online security, particularly where it pertains to individuals’ personal data, is more relevant and crucial than ever. There can be no hiding from the fact that cybercrime poses a very real, very serious, and potentially catastrophic threat.
If this weren’t reason enough to tighten your attitude to your customers’ personal data, the EU will soon be ensuring that you do so. There is now less than a year remaining the EU General Data Protection Regulation (GDPR) replaces similar data protection directives the EU implemented in 1995. By 25th May 2018, your company must be fully compliant. Read More
The next couple of months are expected to bring a number of key changes - especially following the surprise announcement of a general election taking place on the 8th June. One change, though, has come with a little bit more warning, which means businesses should take the necessary steps to ensure that they are ready for them. Pleading ignorance will not be an excuse! Read More
Nuisance calls can cause a great deal of disruption in people’s lives, particularly for those who are receiving unsolicited phone calls on a daily basis. Having your mobile unexpectedly vibrate during a meeting is bad enough, but it is the least of some people’s worries. Elderly people are often woken and panicked by unexpected calls from unfamiliar numbers. People waiting for important medical news about families can be caused severe distress. But even if you consider nuisance calls a slight annoyance you have to deal with every now and then, there are steps which you can take to reduce your likelihood of receiving them. Read More
Nuisance calls are something which all companies should avoid at all costs. It doesn’t only hurt the people receiving them, but it hurts the telecommunications industry and its public perception. People never want to receive cold calls, but there have been cases of parents waiting for medical updates regarding their children, elderly people being awoken in fear in the night, and many, many more instances that are worse than just a mildly annoying disturbance as you’re doing your weekly shop. Still, even when only minor damage is caused, there is still inconvenience and upset which is always going to put companies’ relationships with their customers in jeopardy. Read More