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News and Updates

ePrivacy Rules Set to Change

/ Laws and Regulations, News and Updates

The next couple of months are expected to bring a number of key changes - especially following the surprise announcement of a general election taking place on the 8th June. One change, though, has come with a little bit more warning, which means businesses should take the necessary steps to ensure that they are ready for them. Pleading ignorance will not be an excuse!
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ICO Annual Report – Will we see a drop in complaints?

/ Laws and Regulations, News and Updates

The ICO has recently released its Annual Report and Financial Statements for 2014/15. With regards to the Privacy and Electronic Communications Regulations (PECR), a total of 180,000 concerns were reported by the public over the last year. The Information Commissioner however, is confident that the enhanced powers that were granted by the Government in April will allow them to "nail more of these merchants of menace" - those merchants of menace being the companies who make unsolicited marketing calls and texts to consumers.
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How the Changes to Call Charges Affect You


On the 1st of July 2015 Ofcom introduced a significant change in the way consumers are charged for dialling service telephone numbers (that's any number beginning with 084, 087, 09 or 118). In order to make things clearer for callers, organisations are now required to state a totally new charging structure wherever they advertise such numbers. Before the 1st July, calls to service numbers tended to be advertised in a certain way:
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iConsole Customer Interface – We’re Almost There

/ News and Updates

As mentioned in a previous post, Nexbridge is currently redeveloping iConsole - the customer interface that lets Nexbridge customers view and manage their usage and other aspects of their accounts. Our development team have been working very hard to build an interface that has a real focus on ease of use and simplicity.  
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